About Us
At Purple Nest we prioritise the comfort, well-being, and independence of our service users. By understanding the importance of personalized, tailored support, we aim to meet the unique needs of each individual and their families. We offer a comprehensive range of services designed to enhance the quality of life for our clients, allowing them to maintain their dignity and autonomy within the familiar surroundings of their own home. Our dedicated team of caregivers is committed to providing compassionate and professional assistance, ensuring that our clients receive the highest standard of care. We guarantee that everyone on our team has professional experience and an up-to-date enhanced PVG check. We interview them face-to-face and verbally review their references and qualifications.
Aims
We aim to prevent our service users moving into a residential home by supporting them to remain at home with all their familiar belongings around them. Couples can stay together, and families will not be separated.
Our primary aim is to provide high-quality and compassionate domiciliary care services to individuals who require assistance with their daily living activities, enabling them to maintain their independence and dignity within the comfort of their own homes.
We aim to deliver personalised care plans that are tailored to each client’s unique needs, preferences, and circumstances. Our focus is on promoting their physical, emotional, and social well-being while respecting their autonomy and choices.
We strive to empower our clients to lead fulfilling lives by fostering a sense of autonomy and self-sufficiency. Through our support, we aim to enhance their quality of life and enable them to engage actively in their communities, reducing the feeling of isolation.
We are committed to maintaining the highest standards of professionalism within our staff and services. Our aim is to employ skilled care workers, provide continuous training and adhere to industry best practices, ensuring the safety, comfort and trust of our clients and their families.
We aim to establish strong collaborative partnerships with families, healthcare professionals and relevant community organisations. By working together, we can create a holistic care network that addresses the comprehensive needs of our clients.
Objectives
Our domiciliary care company seeks to make a meaningful difference in the lives of our clients while upholding the highest standards of care and professionalism.
We will recruit, train, and retain a team of qualified and compassionate staff who possess the necessary skills, empathy, and understanding to provide exceptional care.
We will regularly measure client satisfaction through feedback mechanisms and surveys, using this information to drive improvements and ensure a positive care experience.
We will ensure the safety and well-being of our clients through regular monitoring, risk assessments, and the implementation of appropriate safety measures in their homes.
We will maintain a financially viable and sustainable business model that allows us to continue providing exceptional care for years to come.
We will ensure that we regularly review and update our care practices based on client feedback, industry advancements, and regulatory changes to maintain the highest level of service quality.
We will foster open and transparent communication channels with clients, their families, and any healthcare professionals involved in their care and support to ensure that everyone is informed and involved in the care process.
We will offer flexible scheduling and adaptable care plans that accommodate changes in client’s needs, ensuring they receive the appropriate level of support at all times.
We will promote social engagement and community involvement for our clients by organising or facilitating activities, outings, and opportunities for interaction.
We will adhere to all legal and ethical guidelines governing domiciliary care services, respecting client’s rights, privacy and dignity at all times.
We will conduct thorough initial assessments of each client’s needs, preferences, and medical requirements to create personalised care plans that evolve as their circumstances change.